call centers | Business Facilities - Area Economic Development, Site Selection & Workforce Solutions

Call centers are staying ahead of the curve with unified omnichannel communications, better analytics and instant feedback from social media.


https://businessfacilities.com/2018/07/call-centers-improving-the-conversation/
Call centers are staying ahead of the curve with unified omnichannel communications, better analytics and instant feedback from social media.

call centers

Economic development creates opportunities to grow state, local and metro areas, which are essential for economic growth, improved quality of life and community development. call centers articles below.


Call Centers: Improving the Conversation

Call centers are staying ahead of the curve with unified omnichannel communications, better analytics and instant feedback from social media.

Direct Energy To Open New Call Center In Tempe, AZ

Direct Energy will move into the new facility in February. The company expects the call center to be fully functional by the end of the first quarter of 2013.

Business Facilities & COVID-19

Even After COVID-19, Execs Expect Remote Work Trend To Continue

Companies that had more remote workers before COVID-19 report that they are actually seeing increased employee productivity during the crisis, according to a new survey.

Indiana Devotes Nearly $44M To Economic Recovery Efforts

The new initiatives were launched to help Indiana businesses restart, adapt and stimulate long-term growth, especially small businesses and manufacturers. 

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