call center

Resource pages for "call center"-related posts for economic development professionals, corporate site selectors and site consultants.


ACT, Shreveport, LA

New ACT Customer Care Center Will Create 600 Jobs In Louisiana

Advanced Call Center Technologies will invest $1.5 million to develop the customer care center in Shreveport, LA.
Agero, Inc.

Agero To Create 900 Jobs In Tennessee

The driver assistance services company will invest $2 million to expand its operations in Clarksville over the next five years
CloudOne

CloudOne To Create 320 Jobs In Tennessee

The company will invest $2 million to establish a new call center operation in Nashville, TN.
PharmaCorp Jeffersonville, IN

PharmaCord Adding Up To 850 Jobs In Indiana

The Kentucky-based healthcare company will invest more than $52 million to establish a state-of-the-art operations and call center in Jeffersonville, IN.
Chesterfield County, VA

The Results Companies Creating 600 Jobs In Virginia

The business processing outsourcing services provider will invest $1.5 million to expand its Chesterfield County client engagement operations.
Columbus Georgia

Global Callcenter Solutions Creating 600 Jobs In Georgia

The call center consulting company will invest $4.9 million in a new customer service center in Columbus, GA.
call centers

Call Centers: Improving the Conversation

Call centers are staying ahead of the curve with unified omnichannel communications, better analytics and instant feedback from social media.
Jeffersonville Clark County Indiana

United Collection Bureau Expanding To Southeast Indiana

The Ohio-based company plans to invest $2.4 million and create 600+ new jobs in Jeffersonville, IN.
Louisville Kentucky

Avant Creating 200 New Jobs In Tennessee

The financial services company will establish new operations in Louisville, KY.
Wayfair Selects Texas For New Customer Service Center

Wayfair Selects Texas For New Customer Service Center

Wayfair, Inc. has selected Bryan-College Station in the Research Valley region of Texas for its new customer service center, which will employ approximately 450 employees.
Kaiser Permanente Bringing 800 Call Center Jobs To Georgia.

Kaiser Permanente Bringing 800 Call Center Jobs To Georgia

Kaiser Permanente will open a national member services contact center in Gwinnett County, GA this year, bringing more than 800 new jobs to metro Atlanta by 2020.

VXI Global Solutions To Create 570 Jobs In Metro Atlanta

VXI Global Solutions, a business processing and information technology outsourcing services provider, will open a call center in College Park, GA in 2016, creating 570 jobs.
USA800-Lawrence-Kansas

USA800 To Create More Than 300 Jobs In Kansas

USA800, a multi-channel support call center, is opening a new facility in Lawrence, KS. The company plans to create 333 new jobs at the facility and invest more than $3.5 million.

Rankings & Awards

March / April 2022 Issue

March / April 2022 Issue (Volume 55, Number 2)

Business Facilities' March / April 2022 issue focuses on the global supply chain, logistics, foreign direct investment, industrial parks, manufacturing, life sciences, and more.
Virginia Business Climate Award

Virginia’s El Koubi Accepts 2021 State of the Year—Best Overall Business Climate Award

Business Facilities magazine recognized the Commonwealth of Virginia for its commitment to building a strong business environment in 2021.

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Business Facilities Featured Location Spotlight

Location Spotlight: Topeka, Kansas

With three top universities in the area and connectivity via major interstates, Topeka, Kansas is rich with opportunity. Visit the GO Topeka Economic Partnership to learn more.

Business Facilities Featured Location Videos

[VIDEO] Made Possible in Lehigh Valley

The region has been recognized as one of the fastest-growing economies in the nation and is just a short drive away from major mid-Atlantic cities including New York City, Philadelphia, Baltimore, and Washington D.C.