call center

In Newport, Agilent Technologies will invest $22M in a new biopharma manufacturing facility. While in Wilmington, BlindSight Delaware Enterprises plans a $2.3M medical scheduling center that will create 227 jobs.

Advanced Call Center Technologies will invest $1.5 million to develop the customer care center in Shreveport, LA.

The driver assistance services company will invest $2 million to expand its operations in Clarksville over the next five years

The company will invest $2 million to establish a new call center operation in Nashville, TN.

The Kentucky-based healthcare company will invest more than $52 million to establish a state-of-the-art operations and call center in Jeffersonville, IN.

The business processing outsourcing services provider will invest $1.5 million to expand its Chesterfield County client engagement operations.

The call center consulting company will invest $4.9 million in a new customer service center in Columbus, GA.

Call centers are staying ahead of the curve with unified omnichannel communications, better analytics and instant feedback from social media.

The Ohio-based company plans to invest $2.4 million and create 600+ new jobs in Jeffersonville, IN.

The financial services company will establish new operations in Louisville, KY.

Wayfair, Inc. has selected Bryan-College Station in the Research Valley region of Texas for its new customer service center, which will employ approximately 450 employees.

Kaiser Permanente will open a national member services contact center in Gwinnett County, GA this year, bringing more than 800 new jobs to metro Atlanta by 2020.

VXI Global Solutions, a business processing and information technology outsourcing services provider, will open a call center in College Park, GA in 2016, creating 570 jobs.

USA800, a multi-channel support call center, is opening a new facility in Lawrence, KS. The company plans to create 333 new jobs at the facility and invest more than $3.5 million.