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call centers

Two New ACT Operations Land Tennessee 650 Jobs

The new jobs will be created at locations in Bristol and Kingsport, the projects will join existing Advanced Call Center Technologies (ACT) facilities in Johnson City, TN.

Call Centers: Improving the Conversation

Call centers are staying ahead of the curve with unified omnichannel communications, better analytics and instant feedback from social media.

Direct Energy To Open New Call Center In Tempe, AZ

Direct Energy will move into the new facility in February. The company expects the call center to be fully functional by the end of the first quarter of 2013.
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