Cancellation Policy

Attendance at Business Facilities LiveXchange is complimentary, and includes access to the event, two nights’ stay at the Westin La Paloma Resort & Spa, all event meals and networking events. Immediately upon acceptance of an application, we will make all of the above arrangements to secure the attendees’ participation at Business Facilities LiveXchange.

Please note that if the approved attendee cancels their registration after September 1, 2021, they will be responsible for a cancellation fee of $750, which will be used to cover the cost of hotel reservations, all meals and networking events. 

All approved applicants are required to submit a credit card authorization form as a credit card hold. Attendees will not be charged if they attend Business Facilities LiveXchange, or if they cancel before the date previously stated.

As a capacity-controlled event, the cancellation fee is structured to ensure that registrants are not holding a spot that they do not intend to take. Should the event be cancelled by Group C Media, Inc., parent company of Business Facilities LiveXchange, the credit card will not be charged.

Invitations are extended to applicants as a representative of their organization. In the event of a cancellation, the attendee may suggest a suitable replacement from their company. However, acceptance of the replacement is at the full discretion of Group C Media. If the approved applicant is no longer employed by the company stated on the application, the invitation to Business Facilities LiveXchange is no longer valid. Please contact Neil Eisenberg at [email protected] or at 732-559-1254 if you have moved to a new company. If appropriate, we will extend a new invitation to you representing your new company.

While approved attendees’ participation at Business Facilities LiveXchange is complimentary, they are responsible for all incidental charges including (but not limited to) telephone calls, drinks at the bar, and items from the gift shop.

Group C Media reserves the right to review and cancel registrations should it be determined that the information provided on the application is not truthful.

Risk Waiver
In light of the COVID-19 pandemic and because our LiveXchanve participants’ health and well-being is our most important priority, we are working closely with the Hotel and our other event partners on developing and implementing health and safety measures, and biosafety best practices. However, since each individual’s health and safety needs and concerns may differ, we strongly recommend that each participant carefully evaluate their personal health needs and concerns before registering for and or attending Business Facilities LiveXchange in person. Your attendance at the event is completely voluntary. As such, your attendance at LiveXchange is at your own risk, and you voluntarily assume any and all risks and hazards, including without limitation, personal injury, illness, or otherwise, and hereby release Business Facilities LiveXchange and its parent company, Group C Media, Inc. of any liability related to your attendance.