Rideshare service Lyft will locate its customer experience operations in Nashville, TN. The San Francisco-based mobile app and transportation company will invest $5.1 million and create 380 new jobs in Davidson County.
“On top of the incredible statewide leadership and support of innovation, Nashville is a city whose welcoming, creative culture and values mirror our own,” said Lyft COO Rex Tibbens. “Our history in Nashville coupled with our admiration for the community is why we’re so excited to make downtown Nashville the home of our newest Lyft office, and will be investing in our growth there for years to come.”
Lyft’s customer experience team will be housed in the historic Sash & Door building in downtown Nashville and will support drivers and passengers with timely answers to their questions. With more than one million rides per week, Lyft has become the fastest-growing transportation app in the United States and is the only ridesharing service with a 24/7 critical response line.
“We want to thank Lyft for investing in Nashville and the significant jobs the company will generate in Middle Tennessee,” said Tennessee Governr Bill Haslam. “We know companies have a choice in where they do business, and this announcement supports our goal of becoming the No. 1 location in the Southeast for high quality jobs.”
“I am happy to welcome Lyft to our fine mix of corporate citizens,” said Tennessee Economic and Community Development Commissioner Randy Boyd. “Tennessee is committed to helping innovative companies like Lyft grow and thrive in a business-friendly environment, and I am thankful for the new jobs and investment Lyft brings to our state.”
“Lyft’s announcement today highlights the fact that Nashville is rapidly becoming known as a center for innovation and technology,” commented Nashville Mayor Megan Barry. “We’ve worked to embrace the ride-sharing economy as an important component of a diverse and robust transportation system that increases options for residents and tourists alike. I thank Lyft for their investment in Nashville and for bringing more high-quality tech jobs to our city.”