Posted by Heidi Schwartz
Sitel, a customer care provider, haas announced it is actively expanding its customer care call center in Hamilton, AL. This will entail hiring 300 positions to support expansion by its client, a leading digital cable, HDTV, DVR, high-speed internet and local and long-distance phone provider. The newly hired associates will provide inbound customer support.
“We are very excited about the growth of our business here at the Hamilton call center,” said John Thomas, Sitel’s Hamilton Site Director. “We have a great group of talented employees and look forward to bringing in additional personnel for our front-line, support and management positions. This expansion is evidence of Sitel’s continued commitment to both its clients and Hamilton and the surrounding counties.”
Sitel’s operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation.