Lowe’s to Open $15-Million Customer Support Center in NM

Lowe's to Open $15-Million Customer Support Center in NM | Business Facilities - Area Economic Development, Site Selection & Workforce Solutions

The home improvement giant's new call center, slated to open early next year, will create 600 new jobs.

Lowe’s to Open $15-Million Customer Support Center in NM


Lowe’s to Open $15-Million Customer Support Center in NM

Home improvement retail giant Lowe’s will open a customer support center in Albuquerque and invest around $15 million in the new facility, the North Carolina company announced this week.

Company officials said it will renovate a 65,000 square-foot building on Jefferson Avenue in northeast Albuquerque for the planned call center, expected to open early next year. The company said the new center will create 250 jobs by March and a total of 600 jobs by the end of next year. Lowe’s officials said Albuquerque was chosen because the city is located in the mountain time zone and had a suitable building.

The new center will provide customer care, store support, internet sales support and repair services for Lowe’s customers. It will be the company’s first corporate office outside of its headquarters in North Carolina, according to company officials. The company, which is based in Mooresville, has a similar office in Wilkesboro, NC.

Gov. Susana Martinez and Mayor Richard Berry joined Lowe’s officials to announce the new center. “We’re super excited, and we want more and more companies to come to New Mexico so New Mexicans can get back to work,” said Martinez.


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