call centers

Advanced Call Center Technologies

Two New ACT Operations Land Tennessee 650 Jobs

The new jobs will be created at locations in Bristol and Kingsport, the projects will join existing Advanced Call Center Technologies (ACT) facilities in Johnson City, TN.
call centers

Call Centers: Improving the Conversation

Call centers are staying ahead of the curve with unified omnichannel communications, better analytics and instant feedback from social media.

Direct Energy To Open New Call Center In Tempe, AZ

Direct Energy will move into the new facility in February. The company expects the call center to be fully functional by the end of the first quarter of 2013.
tax credits

Listen Now: Living And Learning In Lubbock, Texas, With John Osborne, CEO, Lubbock EDA

Lubbock EDA CEO John Osborne discusses business climate and downtown revitalization in the Business Facilities Podcast.
2023 Deals Of The Year

2023 Deals Of The Year

Entries for Deal of the Year awards spanned industries, investment types, and winning strategies. Here are the stories of this year’s picks.
Texas 2023 State of the Year

2023 State Of The Year: Opportunity Awaits In Texas

A robust business climate and strategic growth during 2023 earns the Lone Star State this recognition.

[VIDEO] Get More for Your Business in Ardmore. Oklahoma

The ADA owns three industrial parks and several single sites and buildings, giving our organization both the power and incentive to negotiate favorable terms for expanding companies.

Location Spotlight: Topeka, Kansas

With three top universities in the area and connectivity via major interstates, Topeka, Kansas is rich with opportunity. Visit the GO Topeka Economic Partnership to learn more.