TeleTech Customer Experience Center To Be Built In Paducah, KY
TeleTech Holdings Inc., a global customer service company, is expanding its Kentucky presence with a state-of-the-art customer experience center in Paducah, which will create 450 new jobs. Last May, TeleTech announced a site opening in Hopkinsville, where the company plans to invest more than $12 million and create 500 to 700 jobs over the next few years.
â€śWeâ€™re excited to expand our commitment to the state of Kentucky,â€ť said Kenneth Tuchman, chairman and chief executive officer of TeleTech. â€śThe talented labor force in the state will help us deliver exceptional support to our Fortune 1000 clients and their customers.â€ť
The company will offer a range of positions in Paducah, including trainers, human capital managers, talent acquisition specialists, facilities managers, senior desktop support technicians, team leads, business analysts, service delivery managers and customer service representatives.
â€śI am so pleased to welcome TeleTech to Paducah and look forward to a long and productive relationship,â€ť said Sen. Bob Leeper, of Paducah. â€śThey know that Kentucky is a good place to do business.â€ť
â€śThis is great news and could not come at a better time for our local economy,â€ť said Rep. Gerald Watkins, of Paducah. â€śIâ€™m especially pleased that TeleTech is helping both our downtown and our commerce park.Â I want to thank the companyâ€™s leaders for taking such a major step, and I appreciate the hard work our local and state officials have done to help make this possible.â€ť
â€śCities across the country are putting forth their best efforts to retain and attract companies. In this competitive climate, I am proud that TeleTech has chosen to bring 450 jobs to Paducah,â€ť said Paducah Mayor Gayle Kaler. â€śI feel that TeleTech will be pleased with the workforce, the quality of life, and the sense of community that Paducah and McCracken County offer. I also applaud the collaboration between McCracken County, Paducah Economic Development and the city of Paducah in bringing this project to fruition. Job creation is a top priority.â€ť
â€śWe are honored that TeleTech has decided to open two facilities here in McCracken County,â€ť said McCracken County Judge-Executive Van Newberry. â€śThe creation of 450 jobs for our area is most welcome!â€ť